Become a Pharmacy Assistant: Get Job Ready in Canada! – Best Seller on Udemy!
Join around 6,000 learners mastering prescription reading, dispensing, inventory, law, and more—growing daily!
Course Details
Instructor
Mohammed Nashat, BPharm, PMP
Level
Beginner
Duration
5 Hours
Type
On-demand video – Lifetime access.
Course Content
Introduction
Get oriented with the course and understand how to make the most of your learning journey. This section provides an overview of pharmacy categories in Canada, explains how pharmacy assistants differ from registered pharmacy technicians, and includes insights into how Udemy’s platform and rating system work. You’ll also find a quick knowledge check and a real-world scenario question to help you begin thinking like a pharmacy assistant.
Pharmacy Workflow
Gain a practical understanding of how Canadian community pharmacies operate on a daily basis. This section covers the full prescription workflow—from reading prescriptions and understanding SIGs (patient instructions) to managing vial labels and handling phone calls professionally. You’ll explore essential topics such as pharmacy ethics, communication strategies, and even how to respond to robberies or drug shortages. Interactive quizzes throughout the section help reinforce your learning and test your readiness for real-world situations.
Insurances
This section provides an essential overview of drug insurance coverage in Canada, focusing on both public and private plans. Learn how systems like the Ontario Drug Benefit (ODB), InnoviCares, and Non-Insured Health Benefits (NIHB) work. Through video walkthroughs and real-world examples, you’ll explore formulary navigation, student and child coverage, intervention codes, and more. By the end, you’ll be equipped to assist customers with common insurance inquiries and handle day supply calculations for creams, ointments, and drops.
Medication Formulations
Understand the different types of medication formulations and how they impact patient care. This section covers key distinctions between creams, ointments, lotions, gels, solutions, and suspensions. You’ll also learn which tablets can be safely cut, the differences between brand-name and generic medications, and when these differences matter. Short quizzes help reinforce core concepts so you can apply this knowledge confidently in a pharmacy setting.
Pharmacy Products & Medications
This section introduces you to the wide range of medications and health products encountered in Canadian pharmacies. You’ll explore OTC (over-the-counter) products, emergency medications, hazardous drugs, and common supplements. Lectures cover “fast movers,” compounding basics, medical terminology, and critical safety topics like opioid overdose symptoms and anaphylactic shock. Perfect for building real-world familiarity with products and patient safety essentials.
Pharmacy Calculations
Build confidence in performing essential pharmacy calculations with this focused section. You’ll learn how to calculate dosages, quantities, and conversions used in daily pharmacy practice—including specialized calculations for pediatric prescriptions. Each part breaks down complex concepts into easy-to-follow steps, followed by a short quiz to test your understanding. A critical skillset for any pharmacy assistant working in Canada.
Pharmacy Software – KROLL by Tellus Health
Master the basics of KROLL, one of the most widely used pharmacy management systems in Canada. This section walks you through the platform step by step—from navigation and prescription processing to common functions used in day-to-day workflow. You’ll also receive bonus guidance on crafting a standout resume and preparing for pharmacy job applications. A must-watch for learners aiming to transition directly into the workplace with confidence.
What’s Included
4.5 hours on-demand video – Lifetime access.
4 downloadable resources
Access on desktop, laptop, tablet, mobile and TV
6 articles
Role Play
Certificate of completion
Requirements
No prior experience needed! This course is designed for beginners and career changers who want to become Pharmacy Assistants in Canada.
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You have a passion for healthcare and helping others
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You’re eager to learn about pharmacy operations and medications
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You have basic communication and customer service skills
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You have access to a computer or mobile device with an internet connection
That’s it—no special tools or prior knowledge required. Just bring your enthusiasm to learn! Enroll now and start your journey.
Students Testimonials
This course is so insightful. I got to learn so many practical tips while applying them at my work station. Thank you so much for this program. I will strongly recommend for anyone who interested in pharmacy Assistant job (even as a beginner).
Very helpful, you can tell this teacher cares about his students and provides full effort when teaching basics. Loved the straightforwardness and short lecture style as it helped me review information and retain it easier. Absolutely helpful resume tips. Thank you for teaching this course and providing the necessary information.
This course is incredibly informative and well-structured. His teaching style is clear, concise, and engaging. The content was up-to-date and highly relevant to current pharmacy practices. I would highly recommend this course to anyone in the field.
The best thing that I liked it the most was the instructor speaks clearly and explain line by line and there is nothing to read and you get bored of. Thank you for your great course.
It is very informative for a fresher who wishes to learn the basics of how the pharmacies in Canada operate.
This course was an excellent introduction to the role of a pharmacy assistant. The content was well-organized, easy to understand and covered almost all the important topics.
Very informative. Each section is clearly understandable.
I am very much interested in this course and very useful for me as it gives insight into Canadian Pharmacy.
It was amazing how amazingly course was designed with each tiny detail.
What you’ll learn
Master the process of reading, entering, and filling prescriptions with accuracy.
Engage in live conversations with Melissa, our experienced AI Pharmacy Assistant Instructor that adheres to Canadian Pharmacy Standard.
Learn my proven approach to handling robberies and identifying forged prescriptions in the pharmacy.
Understand the differences between private and public insurance plans and how they impact pharmacy operations.
Discover how to find student insurance providers using only their student numbers!
Learn essential pharmacy rules and regulations to ensure safe and efficient operations.
Gain practical strategies to stay alert, respond effectively, and ensure safety in critical situations.
Master essential insurance and billing techniques to excel in pharmacy billing in Canada, with a special focus on Ontario.
Understand the complete pharmacy workflow, from prescription entry to dispensing.
Master the process of adjudication and learn how to resolve insurance claim issues efficiently.
Master essential pharmacy calculations to ensure accuracy in dispensing medications.
Scrolling through Kroll software to help you become familiar with pharmacy software systems and better prepared to use them.
Upon completion, receive your certificate instantly and proudly display it on your LinkedIn profile.
Build Your Future in Canadian Pharmacy Practice
Get job-ready with Canada’s best-selling Pharmacy Assistants Training course. Learn pharmacy workflow, insurance systems, medication safety, calculations, and more—all tailored to real-world Canadian standards. Perfect for new job seekers, career changers, and internationally trained professionals.
